Informatica Recruitment 2020 | Software Engineer | BE/ B.Tech – Computer Science/ IT, Electronics | Bangalore
Company: Informatica Business Solutions Pvt Ltd
Informatica Recruitment 2020: Informatica has strategically located Global Customer Support Centers in North America, Europe, and Asia Pacific. Our single mission is to provide customers with world class technical support to ensure successful implementation of their business solutions using Informatica’s products.
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For the tenth consecutive year Informatica received top marks in customer loyalty in the 2015 Data Integration Customer Satisfaction survey conducted by independent research firm TNS.
Company Website: www.informatica.com
Positions: Software Engineer
Experience: 2 years
Salary: Best In Industry
Job Location: Banglore
Qualification: BE/ B.Tech – Computer Science/ Information Technology/ Electronics & Communication Engineering.
Your Responsibilities:
- Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
- Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
- Reproduce product behaviors to determine the problem root-cause(s), issue work-arounds and solutions.
- Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
- Author, edit, publish and maintain an on-line knowledge base of known issues/solutions.
Requirements:
- At least 2 years of experience in the software industry.
- Excellent analysis, debugging and trouble-shooting skills, and persistence in problem solving
- Strong problem solving skills, ability to think about complex problems and come up with creative solutions
- Strong analytic capability
- Strong oral and written communication skills
- Development and/or Technical Support Experience with J2EE applications, especially as implemented on BEA WebLogic, IBM WebSphere, and JBoss is a plus
- Hands-on experience trouble shooting Java and J2EE related errors
- Thorough understanding of data modeling, physical schema properties, triggers, stored procedures, and database backup, restore and recovery processes.
Application Link: click here
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